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Contact Us

Probably the most frequent questions asked by our customers have to do with getting their issues recognized by a company representative in the correct department, in order get the issue resolved. Following is a table of contact information for those customers who have not found the answers to their questions in these FAQ pages.


Department or TopicHoursContact Information
Dedicated Enhanced
Service Center
24 hours-a-day
7 days-a-week
trouble@pbi.net
1-866-937-3664
(1 866 WE'RE ON IT)
Online Office Customers
with Web Hosting
24 hours-a-day
7 days-a-week
1-866-937-3664
(1 866 WE'RE ON IT)
Web Hosting8:00 AM - 5:00 PM (PST)
Mon - Fri
1-888-WEB-HOST
News Services8:00 AM - 5:00 PM (CST)
Mon - Fri
news@sbis.sbc.com
Provisioning8:00 AM - 5:00 PM (PST)
Mon - Fri
dedicated@pbi.net
Sales8:00 AM - 5:00 PM (PST)
Mon - Fri
1-888-PBI-SALES
Policy   abuse@pacbell.net
Billing Issues8:00 AM - 5:00 PM (PST)
Mon - Fri

pbidedicatedbilling@sbis.sbc.com

1-866-937-3664
(1 866 WE'RE ON IT)



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